1515 Main Street
Highland, Illinois 62249
618-651-2600

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Billing and Financial Assistance

St. Joseph’s Hospital will submit the necessary claims to your insurance company. You will not receive a bill from the hospital until your insurance company has processed your claim and provided us with a remittance advice. You should receive an Explanation of Benefits (EOB) directly from your insurance carrier indicating any balance which you will be responsible for.

The Billing Office is open Monday-Friday 8:00am-4:00pm. Our Customer Service team is located directly across from Admitting and is available to assist you with your bill and obtain answers to questions you may have. You may contact the Billing Office by calling

Patient Last Names starting with A-J - 651-2551
Patient Last Names starting with K-Z - 651-2552
Patient Balances, financial assistance - 651-2553
Credit Card Payments by phone - 651-2554

St. Joseph's Hospital contracts with several physician groups to provide professional services to patients.  In addition to receiving a bill for services provided at St. Joseph's, you will be billed a professional fee separately if you receive services provided by:

  • Anesthesiology
  • Pathology
  • Radiology

If you have billing questions concerning any of the services with which we contract, please call the billing service at the number located on their bill.  Some phone numbers are listed below for your convenience.

  • Specialists in Anesthesia (Anesthesiology) – 314-453-0600
  • SEMC (Pathology) – 654-8985
  • Mid-America (Radiology) – 877-465-0012
If you are seen in our Emergency Department, St. Joseph’s Hospital will bill for the emergency room charge and the emergency physician’s fee.